Terms & Conditions

This website is operated by CARNATION. Throughout the site, the terms “we”, “us” and “our” refer to CARNATION. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the current store shall also be subject to the Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update, change or replace any part by posting updates here. Your continued use of the Site constitutes acceptance of those changes.

Shipping Policy

Your order will be shipped within 3–5 working days (Mon–Fri, excluding bank holidays) after payment. Delivery time depends on your location. It usually takes 5–7 working days for the product to reach you.

Cancellations & Refunds

Orders cannot be cancelled once placed. Each product is specially made for you and we do not accept returns unless you receive a wrong or damaged piece. Such cases will be refunded or replaced after verification.

Section 1 – Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your region. You may not use our products for any illegal or unauthorized purpose. You must not transmit any viruses or harmful code. A violation of any Term results in immediate termination of service.

Section 2 – General Conditions

We reserve the right to refuse service to anyone at any time. Your content (excluding credit card info) may be transferred unencrypted across various networks. You agree not to reproduce, duplicate or exploit the Service without written permission.

Section 3 – Accuracy, Completeness & Timeliness

We are not responsible if information on the site is inaccurate, incomplete or outdated. Material is provided for general information only and should not be relied upon exclusively. You agree to monitor any changes.

Section 4 – Modifications to the Service & Prices

Product prices may change without notice. We may modify or discontinue the Service at any time. We are not liable for any modification or discontinuation.

Section 5 – Products or Services

Certain products may be available exclusively online. These may have limited quantities and are subject to our return policy. We try to display colors as accurately as possible but cannot guarantee accuracy of your screen display.

Section 6 – Billing & Account Information

We reserve the right to refuse any order. You agree to provide accurate, complete billing information and promptly update your details. For details, review our Returns Policy.

Section 7 – Optional Tools

We may provide access to third-party tools “as is” without warranties. Use of such tools is at your own risk. Future features may also be subject to these Terms.

Section 8 – Third-Party Links

Third-party links may direct you to websites not affiliated with us. We are not responsible for their content or accuracy. Please review third-party policies before engaging in any transaction.

Section 9 – User Comments & Submissions

Any submissions you provide may be used by us without restriction. We may monitor or remove content we deem inappropriate. You agree that your comments will not violate others’ rights or contain harmful material.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies & Omissions

We reserve the right to correct errors or update information at any time. No specific update date implies that all information is current.

Section 12 – Prohibited Uses

You are prohibited from using the site for unlawful purposes, violating rights, harassment, fraud, spreading viruses, scraping data, or interfering with security features. We may terminate your access for violations.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted, secure or error-free service. Products are provided “as is” unless stated otherwise. We are not liable for any damages arising from use of the Service.

Section 14 – Indemnification

You agree to indemnify and hold harmless our team from claims arising from your breach of Terms or violation of laws or rights.

Section 15 – Severability

If any provision is found unenforceable, the remainder of the Terms still apply.

Section 16 – Termination

These Terms are effective until terminated by either party. We may terminate your access at any time if Terms are violated.

Section 17 – Entire Agreement

These Terms constitute the entire agreement between you and us. Any ambiguities shall not be interpreted against the drafting party.

Section 18 – Governing Law

These Terms are governed by the laws of India, with jurisdiction in Surat, Gujarat.

Section 19 – Changes to Terms

You can review the latest Terms at any time on this page. Continued use of the site indicates acceptance of changes.

Section 20 – Contact Information

Questions about our Terms should be sent to:
design.carnation@gmail.com